The Nigerian Communications Commission (NCC) has approved a tariff increase of up to 50% for mobile phone services, marking the first adjustment in over a decade.
The hike falls short of the 100% increase telecommunications operators have sought for the past six years, citing rising operational costs driven by inflation and currency depreciation.
The NCC said the decision aims to strike a balance between fostering sustainable industry growth and protecting consumers. The commission emphasized that the increased tariffs would enable telecom operators to invest in infrastructure and fund innovation projects, ultimately improving service quality for users.
Operators have been directed to clearly communicate the price changes to their customers and demonstrate “measurable improvements in service delivery” alongside the increases.
Consumer advocacy group, the National Association of Telecommunications Subscribers, has criticized the move, vowing to contest it amid soaring living costs in Nigeria.
Telecom analysts noted that while the adjustment reflects growing economic pressures, the impact on consumers is expected to spark debate as the nation grapples with inflation and economic challenges.